Rory Sutherland

Rory Sutherland

Directions your phone can’t give you

In many ways a satnav is a miraculous device. A network of US military satellites more than 10,000 miles above the surface of the Earth, each broadcasting a signal with little more power than a 100-watt light bulb, allows a device in your satnav or mobile phone to triangulate your location on the ground to

What’s the point of the driverless car?

A first last week: a Google driverless car in autonomous mode was partly at fault in a collision, interestingly one involving a bus. The car was merging into a lane of faster-moving traffic to dodge a pile of sandbags in a collapsed drain and nudged in ahead of the bus on the assumption that its

The 5 per cent of people who get to decide everything

What happens when 95 per cent of people like something, but 5 per cent of people prefer something else? You might think natural democracy would prevail: that the 5 per cent would acquiesce and go along with the taste of the majority. Not necessarily. In many cultural settings, it is common for a small, intransigent minority to beat

Tax me more, but don’t touch my dishwasher

There was a big fuss a year or so ago about a book by a French chap called Piketty about wealth inequality. He suggested capitalism, aside from an anomalous period between 1930 and 1979, inexorably concentrated wealth at the top. One interesting defence of inequality is that the rich, by adopting technologies early, redistribute far

The power of painless payment

I am one of those annoying, mildly claustrophobic people who sit at the end of a row in cinemas. There are plenty of things in life — films, plays, social events — which I can only fully enjoy knowing I can make a sharp exit at any time. It’s not that I leave: I just

Q: What is a good school? A: One that other people like

A few months ago I received a call from someone running a small private school near New York. They believed their school was objectively better than a larger, more famous establishment nearby, but had more difficulty attracting pupils. What should they do? This is not easy. You see, however skilled your teachers are, what really

Things we don’t mind paying for

Here’s a challenge for film buffs: can anyone remember, from the entire canon of cinema and television, a single scene set in an underground car park in which something unpleasant or nefarious did not occur? Yet I still rather like them. By far the best car park in London is the one found underneath Bloomsbury

Why the greatest innovations do only one thing, but do it well

McDonald’s got rid of cutlery. Uber does not allow you to pre-book taxis. Amazon began by selling only books. Conventional logic would suggest that successful innovations are best when they allow you to do lots of things. Actually, if you want your innovation to change behaviour, it is often best to launch an innovation which

Does HS2 pass the Butterfield test?

Despite my opposition to High Speed 2, I am quite a big fan of HS1, the line which runs from St Pancras to Ebbsfleet, Ashford and on to other towns in north and east Kent. I also think HS3 — a proposed line linking the cities of t’Northern Powerhouse — is a good idea. Why

We let programmers run our lives. So how’s their moral code?

A few years ago, in the week before Christmas when supermarket sales are at their highest, staff at one branch of a leading British chain regularly did the rounds of local competitors’ shops buying up their entire stock of Brussels sprouts. It was, in its ethically dubious way, an interesting experiment. You might assume frustrated

From A to B, differently

Afamily member is thinking of moving and asked for commuting advice. Well, first add 25 per cent to any journey time estimate containing the phrase ‘door to door’. When commuters cite journey time to work, the journey they have in mind is one which happens with the frequency of a solar eclipse: when every traffic

Eugenics for your email

You won’t read much about Sir Francis Galton nowadays because, while it’s inarguable that the man was a giant in scores of scientific fields (many of which he invented), it is hard to deny that he was a teensy-weensy bit racist. That he wrote a letter to the Times in 1873 entitled ‘Africa for the

Two industries in need of regulation

I had a water meter installed in my flat a few months ago. I looked at it just now and it said ‘13’. I didn’t know what ‘13’ meant, so I went online to check. Apparently, in a few months, four of us have used 13 cubic metres of water, or 13,000 litres. The £40

Free markets and dumb luck

The greatest mistake made by conservatism was its overly close relationship with neo-classical economics. This was a marriage of convenience: finding themselves Johnny-no-mates in the academic world, the conservative establishment hastily bunked up with the only group of social scientists who were prepared to talk to them. This cohabitation was not only unhealthy but boring.

Let’s pay for the BBC content we use

What follows is a proposal for reducing the BBC licence fee and improving the corporation’s output while saving the British newspaper industry. All that’s involved is a basic understanding of pricing psychology combined with a digital currency for micropayments. Under my proposals, half the licence fee would fund the BBC’s Reithian purpose; the other £60

The presentation of choice

The appallingly bad photograph below was taken on my mobile phone about 15 years ago. It shows the menu layout from the Lisbon restaurant Chapito. I have never seen any other restaurant adopt such an ingenious format. You are given five set menus to choose from (white, yellow, orange, red and green) with a suggested

Just giving

Seven years ago I wrote here about a site called Kiva.org. I had met the co-founder of this charity when she came to Oxford in 2007 and was intrigued by her idea. Jennifer Jackley had been inspired to start the site by Muhammad Yunus’s work on microlending — the practice of issuing small loans to