Gordon Ramsay and the tyranny of the restaurant service charge
From our UK edition
The news that Gordon Ramsay – that most self-publicising of restaurateurs – has increased service charges at his Lucky Cat restaurant in the City should strike terror into anyone who cares about the future of the hospitality industry. Ramsay introduced a 20 per cent charge, rather than the industry standard of 12.5 per cent or (increasingly) 15 per cent, for the seasonal special menus that the restaurant offered last year. The chef – who claims to have invested £20 million of his own money into the Asian-influenced restaurant – has also stated publicly of Lucky Cat, that ‘if it was to fail, I’m fucked.