Technology

How to get your husband to do the vacuuming

This column nearly didn’t happen. Just as I sat down to write, disaster! My dishwasher lost its connection to the internet. This meant I could no longer view real-time feedback about its water consumption on the app. Nor could I start my dishwasher remotely from my office, timing it perfectly so it would be ending the drying cycle when I got home. This facility is, of course, almost entirely pointless. I use it all the time. Thus I was nearly resigned to cancelling this column in order to spend the next six hours fixing the problem. Fortunately, resetting the router fixed the glitch straight away, which is why you are

The nerdy obsessive who became the world’s richest man

Shortly before Bill Gates’s seventh birthday in 1962, his parents stuffed their son into a button-down shirt and blazer for a visit to Century 21, a bold showcase of scientific prowess in their home town of Seattle. This futuristic fair was intended as the nation’s rebuff to Soviet Russia following the Sputnik satellite launch, which sparked the space race. The family enjoyed the new 600ft Space Needle. They also saw the Mercury capsule that carried the first American into space; Ford’s concept of a six-wheeled nuclear-powered car; and IBM’s idea of a cheap computer, costing $100,000. Best of all in the boy’s view was rattling around on the Wild Mouse

Good portraiture can reveal uncomfortable truths

My eldest daughter and her family are moving from a three-bedroom Art Deco semi with a garden and garage on the edge of a housing scheme to a top-floor tenement flat in a trendy family orientated area of Glasgow. They’re having to increase their mortgage to do so but think that the benefits to their overall quality of life will be worth it, and if they move to my son-in-law’s native Como for a while, the flat will be easy to rent out. Surveying the contents of the garage, she messaged: ‘What shall I do with your big portrait, Mum?’ When I was young I was painted quite often, mostly

My memorable ride in a Black Hawk

The pilot of the Black Hawk told me I could recline the seat if I wasn’t comfortable. ‘Oh, great!’ I said, and started fiddling with the rock-hard thing I was strapped into, looking for a recliner handle. ‘Not really,’ he laughed, and his square jaw barely moved. When I say square jaw, I mean he had the squarest jaw of any man I had ever seen. He looked like a cartoon character. I had not realised men could really look like that. I felt a fool. Of course the seat didn’t recline. I was strapped into a Black Hawk because I was on a press trip with Gordon Brown to

Rory Sutherland

Has email destroyed decision-making?

The discourse around ‘flexible working’ has degenerated into a narrow debate over whether people come into the office on three days of the week or four. But this risks distracting us from a more interesting question: do people work better in parallel or in series? When the pandemic hugely accelerated the adoption of video-calling, many people took to comparing the quality of meetings carried out via video with those conducted face to face. In general, they divide into two camps: those who believe that there is no substitute for meeting in person, and those who concede there are some disadvantages to meeting on a screen, but suggest these are far

Beware this terrible new AI email feature

A friend of mine got a nasty shock last week after a Google Meet call, thanks to a new AI function that he was unaware of. On this occasion, the consequences were quite funny, but on another day his failure to get his head around this new technology could have ended his career. Had the AI continued to transcribe the call after the other two had left – and sent it to them? We’re all familiar with the poor sod who hits ‘reply all’ when responding to an email and accidentally copies in precisely the person whom he doesn’t want to read it. I’ve done it myself. I’ve also heard

My turbulent flight with the hen do crew

‘Oggy oggy oggy!’ shouted the Italian flight attendant over his intercom, and all the hen party ladies on the plane squealed with delight. I’m a nervous flier, so as I strapped myself into my seat I was already hyperventilating. It was not ideal that I was sharing my flight from London to Cork with a hen party and a head steward who was acting like he was off his rocker. The blonde girl in the seat next to me was giggling and shouting to her friends, and jumping up and down in her seat. I was about to tell her she really was going to have to stop doing that

DeepSeek’s cheap information comes at a high price for the West

This week, Chinese technology has shown the West the challenge it faces – ruthless, implacable and impossible to ignore. The unveiling of the Chinese artificial intelligence model DeepSeek has not only disrupted the business models of America’s tech behemoths; it has also shown that, in the race to develop the tools for economic hegemony, Beijing is set on supremacy. The launch of DeepSeek came just days before the CIA’s conclusion that, on the balance of probabilities, the Covid virus was incubated in a Wuhan lab – a man-made killer, not a product of nature’s evolutionary mischief. China stands revealed as a power bent on using science to secure not human

How the phone colonised my life

I read recently that this month marks 40 years since Britain’s first mobile phone call was made. It was in the early hours of New Year’s Day 1985 in Parliament Square, when one Michael Harrison rang his Vodafone chairman father, Sir Ernest Harrison. It would, of course, take many years – and much hankering and hysteria – before I got my own mobile A few years later, one sunny Saturday morning, my father took delivery of his first company car. I must have been about ten years old and can recall the sheer thrill of seeing something outside our house that wasn’t one of my mother’s seemingly endless succession of

My run-in with the GP receptionist

‘We don’t have an appointment for you!’ yelled the woman sitting behind the reception hatch. My 87-year-old father stared back at her. He had made this appointment at his local GP surgery in the Midlands and I had flown from Ireland to be with him and my mother when they attended it. We had the right day and time and he had the confirmation text to prove it. But the receptionist couldn’t find it on her system. ‘You need to move!’ she shouted at my father. ‘I’ve come a long way…’ I tried, to which she shouted back ‘Who are you!’ and didn’t wait for the answer. It wasn’t a

How French absolutism powered a techno-progressive revolution

The Enlightenment is back. Despite the best efforts of the past decade of handwringing about cultural imperialism and wailing over machismo, money and majesty, the future keeps crashing in. The Science Museum has now laid its cards on the table with Versailles: Science and Splendour. Think gilt, not guilt. Is there anything in our lives that could compare to witnessing the first successfully grown pineapple? It’s marvellous, and unusual these days, to visit an exhibition and feel the colossal force of history without anyone bashing you over the head with infantile morality tales. Expanding on a 2010 display at the Palace itself, lead curator Anna Ferrari ought to be saluted

Forget Dry January: give up social media instead

Any moment now it will begin – and then it won’t stop for a month. Because as we enter the new year, the twin horsemen of the joyless apocalypse – the anti-booze and anti-meat lobby – pounce upon the January blues like a starved dog on the Christmas leftovers. And they are merciless. Give up drinking for the month, they’ll shout – that’ll really help you through the darkest days of the year. Or, better still, become a vegan for 30 days – oh, the horror of ‘Veganuary’ – and forgo meat, fish and dairy products at precisely the same time as almost nothing is growing out of the wintry,

The death of anticipation

Were there arguments? Undoubtedly. By the time Christmas Eve arrived, it was a dead cert that Great Aunt Mary would prefer BBC Two’s festive celebration from Westminster Cathedral (complete with the puberty-defying nearly-15-year-old Anglesey treble Aled Jones) to Kenny Everett’s reworking of A Christmas Carol on BBC One (louche, anarchic and probably regrettable, with its jokes about a pudding with cystitis and pantomime-style wordplay of the ‘Good golly, Miss Marley?’ variety). And it was 1985, so only 30 per cent of British homes owned a video recorder, making the ‘what to watch’ argument notably fraught in the season of peace and goodwill toward men. The problem with anticipation is the element of

The cinema is the worst place to watch a film

I’ve always loved cinema, but hardly ever cinemas. It’s no surprise to me that movie-going audiences are in decline. Ticket sales this year are only $4.8 billion, down from $6 billion in 2023. Apparently 65 per cent of Americans now prefer to watch a movie at home, compared with 35 per cent who say they prefer to watch it in a theatre. This is probably due to improved home cinema technology and the ever-shortening gap between when a movie is released in cinemas and is available at home. The chain of Curzon cinemas sold this month for a measly £3.9 million. I can’t say that I find this trend upsetting.

The complicated etiquette of the empty train seat

The empty train seat looked inviting, and all three of us stared at it, then looked away, not daring to either take it, or offer it to the other. This train from Clapham Junction to Surrey was absolutely packed. But when someone got up and there was a seat right next to me, I realised that under the prevailing conventions relating to equality, I could neither take it nor offer it. I was squeezed between two ladies, one quite elderly who looked exhausted and desperate for a seat. She was standing slightly behind me, so, technically speaking, I was in line for the seat. But as she clearly had a

Am I alone in thinking?

‘Et remarquant que cette vérité, je pense, donc je suis, était si ferme et si assurée, que toutes les plus extravagantes suppositions des Sceptiques n’étaient pas capables de l’ébranler, je jugeai que je pouvais la recevoir sans scrupule pour le premier principe de la Philosophie que je cherchais.’ Pardon my French – and I translate below. But so elemental was what René Descartes wrote (afterwards rendered in Latin ‘Cogito ergo sum’) that his phrasing should confront us first in his own language. Though in 1637 Descartes will have known nothing of robots, still less of artificial intelligence, he settled by this remark a debate that we think remains open, and

Rory Sutherland

Why forcing a return to the office won’t work

The Romans never invented the stirrup. What we call a ‘chest of drawers’ was unknown before the late 17th century – before which time you had to store your valued possessions in a deep coffer or chest. The doorknob did not exist until 1878. The tea bag was invented by accident in the early 20th century when a New York tea merchant sent out samples of tea in small silk bags. Travelling into an office to spend a day performing work which could easily be done at home suddenly seems as absurd as buying a CD The evolutionary process by which new ideas are conceived and adopted seems linear and

My brief encounter with online dating

Provence One of my daughters and a few pals, thinking I need company, have been urging me to get Bumble, the online dating app where women make the first move. I’ve thought in the past month or so that I might like some sort of relationship, but contemplating the reality is scary. When someone you love passionately dies, love lives on but sometimes too much; both sweet and painful memories can be paralysing. ‘You can’t be on your own in the cave for ever,’ someone said recently.  Why not? Friends Dave and Kate met on Bumble. He said: ‘You must remember, Catriona, there are lots of decent men out there

All hail the microwave!

Marco Pierre White may have earned a reputation as the tousle-haired kitchen bad boy who once made Gordon Ramsay cry, but these days he spends his mornings rather more quietly, enjoying his kippers. Yet in his retirement, he can still cause controversy. He recently told a podcast how he cooks his kippers. ‘On a plate, paint it with butter, wrap in cling film, in the microwave, two to two and a half minutes.’ A microwave? Really, Marco?! Yes. As far as kippers go, his reasoning is spot on. ‘Most people put them under the grill, which intensifies the salt’. Meanwhile, boiling them – jugged kippers – washes away the flavour.