I’ve become a slave to my Airbnb star rating
‘Right, we’re going to book into Pauline’s B&B and give her a four-star rating and that will drop her down from a perfect five,’ I said, in a state of utter lunacy. We were sitting in front of the fire at the end of a rainy West Cork day during which another difficult customer had rated us four stars, which should not be terminal but is, because of the way Airbnb plunges your overall rating the second one guest doesn’t rate you five stars. I was so upset at our latest downgrading that I was comparing myself with other B&B listings in the area with a perfect five, and had
