Retail

Had the kitchen shop assistant been drugged and handcuffed?

The kitchen tap began dripping as if it knew perfectly well that this would land me in a predicament whereby I would have to brave a phone line. I tried a friend who is a plumber but he confirmed that getting a new valve would involve contacting the kitchen shop where I bought the tap, and he didn’t fancy it. ‘Fine,’ I said, ‘I’ll call them. But if I’m going to do the worst bit, then I might as well get him to fit it for nothing.’ By which I meant the builder boyfriend. My plumber friend agreed and then abandoned me to my fate. And so I dialled the

Portrait of the week: Vaccine battles, illegal haircuts and Biden’s chat with Boris

Home Supplies of the Pfizer vaccine (made in Belgium) were feared to be at risk from a declaration by the European Union health commissioner, Stella Kyriakides, that EU companies would have to ‘provide early notification whenever they want to export vaccines to third countries’. This came after AstraZeneca was said to be able to deliver by the end of March only 31 million of 80 million doses ordered by the EU. The company, with a factory in England, had undertaken to deliver two million doses a week to the UK. Nadhim Zahawi, the minister for vaccination, said that supplies were ‘tight’ but the mid-February target of 15 million vaccinations would

The Darvell marvel has brought joy to a Covid Christmas

Many ingenious ways of evading Covid-19 have been devised to assist commerce, fewer to assist worship. In our next-door village, however, is Darvell, a large, longstanding Bruderhof community, part of a worldwide Anabaptist movement. Always welcoming to neighbours, they normally hold a carol concert in Advent. This year, such a thing is forbidden. Instead, the brotherhood devised a ‘Christmas Drive Through Darvell’. I slightly feared a gigantesque version of the dropsical Father Christmases and reindeer which people stick on their roofs, but I was wrong. At dusk on Saturday, we arrived with three generations of our family. The drive stretches well over a mile before exiting into another lane. It

Can Mike Ashley defy high street reality?

Separating heroes from villains in the great retail survival struggle is like spotting bent coppers in Line of Duty — whose sixth series, I’m pleased to report, has just finished filming. The plot just keeps twisting. Sir Philip Green, as I said last week, is seen as an irredeemable baddie; and most commentators (though not usually me) put sportswear tycoon Mike Ashley in a similar category, as an opportunist with a track record as a harsh employer. But now here he is, trying through his company Frasers Group to launch a last-ditch rescue for Debenhams, despite having lost £150 million last year in previous pursuit of the department store chain.

The government is sending the high street to an early grave

Does it matter that Debenhams and the Arcadia group have gone under this week, taking 25,000 jobs with them and leaving large gaps in the high street? In normal times we would be minded to say no. The failure of businesses — large ones, included — is part of a healthy market economy. It is a routine aspect of the renewal process, whereby good upstart businesses drive out tired and stagnant retailers, to the benefit of consumers and employees alike. If unemployment were as low as it was at the beginning of this year, the redundant staff would not have had to wait long, or search far, for alternative employment.

Portrait of the week: Tiers, Scotch eggs and a devastated high street

Home The Commons voted by 291 votes to 78 for new coronavirus regulations putting 55 million people in England into the restrictive Tier 3 or the little less restrictive Tier 2, apart from the 700,000 or so folk of Cornwall, the Isle of Wight and the Scilly Isles. There were 55 Tory rebels, whom the government had attempted to placate by publishing a 48-page dossier, generally regarded as thin stuff. There would, they were also assured, be a review on 16 December of the areas put into tiers. ‘We do want to be as granular as possible,’ Boris Johnson, the Prime Minister, told the Commons encouragingly. Labour let the regulations

What are the best pandemic board games?

Dangerous games Sage scientists advised against playing board games at Christmas. Some games to consider if you are feeling subversive:Pandemic Co-operative board game inspired by 2003 Sars outbreak in which players pool their talents to defeat a deadly disease. Was stocked by the unlikely gift shop at the US Centers for Disease Control.Corona Battle Against Covid-19 German game where players battle to defend their businesses against the pandemic.Plague Inc. Players compete as diseases to infect the greatest number of people.Viral Players compete to try to infect a human body, braving its immune system.Infected One person plays plague doctor, while the others are villagers competing to try to stop him infecting

The Co-op Bank isn’t worthy of its name

We’ve heard a lot this week about infrastructure spending, and how much more will be needed if the UK is to achieve the ‘Green Industrial Revolution’ that the Prime Minister seems to have sketched on the back of a pizza box. We’ve also heard that the Chancellor is looking at ways to squeeze billions for Treasury coffers out of the private pension sector. What we haven’t heard so far is a plan to join those two pieces of the economic jigsaw — by encouraging pension managers to become committed investors in infrastructure projects. There are signs of a small shift in that direction among local authority pension funds, but at

Kate Andrews

It’s make-or-break time for retailers – and the economy

Take a stroll through central London and you’ll be overwhelmed with Christmas cheer. The angels and fairy lights are draped above Piccadilly, the shop windows packed full of evergreen, holly and ornaments. Fortnum & Mason has been transformed into the most decadent Advent calendar imaginable, and Cartier’s building is wrapped up in a giant red bow. Similar festive displays can be spotted all across the UK: Cardiff Castle is now a winter wonderland, the Edinburgh Zoo has unveiled its Arctic adventure, and the Belfast Christmas lights were switched on by domino effect, one part of the city following another. But although the decorations may be displayed in all their glory,

Why is buying a car such an ordeal?

Why is it so insanely difficult to buy a car? And especially if you are a woman? Part of the trouble is that car salesmen are a particularly unreconstructed breed of men who think ‘lady’ customers will be more interested in the size of the vanity mirror than the fuel consumption. But it’s not just that — it’s the fact that they treat the transaction with all the pomp and gravitas of applying for a half-million-pound mortgage. This started back in February when I left a party (remember those?), got into my Volkswagen and set off into St James’s. Somehow I pressed the accelerator instead of the brake and drove