Help! I’m turning into Basil Fawlty
Basil Fawlty ended up beating his car with a tree branch after doing B&B for years, and I am very near that point after six months of dealing with customers. Among the many requests I’ve had since opening en suite rooms in my house in Ireland I can now add: ‘I would like a throw.’ An American lady and her husband checked into our largest double room with a king-sized bed, marble bathroom and spectacular view, and she came straight back out, down the stairs calling my name urgently – so urgently I thought she must have found a dead rat in the bed – and pronounced: ‘Ah. Now. Do
