Do any of us honestly have any idea how serious the Hillary Clinton email scandal was? I haven’t got a clue. Her actions could have been a neglectful oversight or a heinous criminal act. We don’t know. Clinton was an avid BlackBerry user and, on becoming secretary of state, claimed she didn’t know how to
There are only three infallible rules in advertising. Be distinctive. Make a lot of noise. And try to feature a cute animal somewhere. Had Donald Trump followed my advice and bought a springer spaniel he would have won California. For a man with such tiny hands to be elected to the world’s highest office, I
One fairly reliable rule of thumb is ‘never buy anything at an airport if you can help it’. Something about the peculiar atmosphere of airports makes people act in strange ways. I used to find myself buying plug adapters simply because they were a slightly different colour from the ones I already had in my
Perhaps you are slightly concerned about your son. At present he is sitting in the crawlspace beneath your home wearing a clown costume, gleefully pulling the legs from crane flies and waiting for the cover of darkness so he can set light to your neighbours’ sheds. Well, no need to worry. You see, 50 years
We already drive on the left, give road distances in miles and drink pints. So one good feature of Brexit is that Britain will be able to develop a whole series of exciting new idiosyncrasies to annoy continental Europeans. For instance, I am planning to bring a private petition to Parliament demanding that Britain formally
Two books to recommend to my fellow transportation nerds: Travel Fast or Smart? A Manifesto for an Intelligent Transport Policy by David Metz, formerly chief boffin at the Department for Transport; and Are Trams Socialist? Why Britain Has No Transport Policy by Christian Wolmar. The first is excellent throughout, the second is excellent right up
There exists in such a case a certain institution or law; let us say, for the sake of simplicity, a fence or gate erected across a road. The more modern type of reformer goes gaily up to it and says, ‘I don’t see the use of this; let us clear it away.’ To which the
Back in the 1980s a colleague of mine was paranoid about being burgled. Before he went away on a two-week holiday, he bought the most expensive telephone answering-machine he could find and installed it in plain view on his hall table. Each morning he phoned it from Spain and hung up once he heard the
In a one-day international against Australia last year, Ben Stokes was dismissed for ‘obstructing the field’, a rule rarely invoked in-cricket. The bowler had thrown the ball towards the wicket (and hence near Stokes’s head) in an attempt to run him out. Stokes raised his hand and deflected the ball. After some discussion between the
Last year, those rationalist killjoys at the Australian Competition and Consumer Commission prosecuted Reckitt Benckiser over four products: Nurofen Migraine Pain, Nurofen Tension Headache, Nurofen Period Pain and Nurofen Back Pain. Their gripe was that ‘each product claimed to target a specific pain, when in fact it was found that they all contained the same
Don’t know if you’ve noticed, but middle-class rules now require that every dinner party cheeseboard must contain at least two cheeses which aren’t very nice. Typically one will be a veiny French cheese which is not as good as Stilton; another may be that foreign thing with rind on it which isn’t nearly as good
I have worked in advertising for 28 years. In that time I have seen many briefs for communication campaigns, but none contained the line ‘It is important to insult the target audience, or at least treat them with barely disguised disdain.’ So I wonder whether the referendum result might have gone the other way had
If Geert Hofstede’s name is familiar to you, it might be from pop-science articles explaining a spate of Korean airliner crashes in the 1990s. A widely held theory placed some of the blame on the hierarchical nature of Korean culture; this made the junior pilot reluctant to mention any mistakes made by his superior. If
A few years ago I was asked to speak at a conference in New York. ‘Where would be the best place to stay?’ I asked my assistant. ‘Well, you’re booked into The Trump SoHo’, she said, careful to pronounce the capital H. ‘Are you completely deranged? Do I look like a man with a craving
Almost every popular commercial product owes its success to two different qualities. First, it does the job it is ostensibly designed to do pretty well. Secondly, it has some quality that you might call ‘limbic appeal’. It delights or soothes our unconscious mind in ways which defy objective measurement. Much as it delusionally believes that
We recently moved -offices from Canary Wharf to Blackfriars bridge. When you move after a long time in one place, you notice the surprising ways in which your behaviour is subliminally affected by your surroundings. On my second day in the new office, someone came from Victoria to meet me. After about 25 minutes of
I have always been intrigued by the scoring systems for different sports, and the degree to which they contribute to the enjoyment of any game. As a friend of mine remarked, had tennis been given the same scoring system as basketball it would be tedious to play, and even worse to watch. Once you glanced
When I was at school in the 1970s, some of the richer kids would come back from their summer holidays with jaw-dropping tales about the wondrous places they had visited. Chief among them, as I remember, was Schiphol airport. ‘It was amazing,’ they would say. ‘There were shops and restaurants and stuff,’ and you could
In many ways a satnav is a miraculous device. A network of US military satellites more than 10,000 miles above the surface of the Earth, each broadcasting a signal with little more power than a 100-watt light bulb, allows a device in your satnav or mobile phone to triangulate your location on the ground to
A first last week: a Google driverless car in autonomous mode was partly at fault in a collision, interestingly one involving a bus. The car was merging into a lane of faster-moving traffic to dodge a pile of sandbags in a collapsed drain and nudged in ahead of the bus on the assumption that its
