Q. I run a very small mail-order company from home. Recently I received an exceptionally rude email from a disgruntled customer. On discovering that the problems arising were her own fault, I sent a polite email proving this. Her response was even ruder. I know this woman socially and she obviously doesn’t realise I am
Q. Please advise on how I can move on from a social impasse. My best friend of 50 years claims she cannot afford to pay for a taxi to bring her a few miles across London to my house where I want to give her dinner and invite mutual friends who she would love to
Q. I have given up drink except on certain occasions when it would be really rude to refuse. What’s the best way of telling kind hosts at parties that you’re not drinking, without causing their faces to drop with disappointment? I’ve tried accepting a glass and then not drinking it, but that means a wasted
Q. I have learned through a third party that a friend, who is feeling particularly insecure these days, has not been invited to the forthcoming book launch of one of our long-standing mutual friends. I don’t want to portray him as some kind of victim, but is there a way I can tactfully find out if,
Q. I wondered if you could advise me on a rather embarrassing situation please. I sing in my local Church of England choir and am a lay worship assistant (taking services on the fourth Sunday of the month). My problem is during the ‘sharing the peace’. The majority of the congregation shake hands, but there
Q. I am an artist living in the UK and was charmed to be invited by a fellow artist, a member of the Chelsea Arts Club, to join her and her uncle for lunch there. After paying by card, my hostess went to leave some bank notes on the table and I was surprised when
Q.A senior colleague, on discovering that I’m a friend of someone who has become quite famous, engaged with me warmly for the first time. In their youth, she alleged, she and the ‘celebrity’ had been great friends — could I arrange a reunion? My celebrity friend drew a blank, even when I supplied a photograph
Q. I note that (Dear Mary, 12 January) you advised your correspondent, resentful of Christmas expenditure, to offer instead ‘mutual experience gifts such as lunches and massages’. I am in my seventh decade and realised this year that, like most friends and family, I too have reached ‘peak stuff’. I propose that next year I
Q. What is the current etiquette regarding chasing an opinion from a publisher to whom, by agreement and via a shared acquaintance, I submitted a manuscript six weeks ago? Other than acknowledgement of receipt and an expression of enthusiasm at the prospect of reading it, I have heard nothing further from her. I am aware
Q. Whenever I go to the theatre or cinema with any man of 60-plus, he falls asleep, even when the play or film is of a high standard. Should I wake him up? With a West End play particularly, it seems an awful waste of a ticket. (I am referring only to silent snoozing. If
From Michael Fabricant MP Q. When I go for intimate meals at a restaurant with a friend, I am invariably asked by other diners for a selfie or have embarrassing questions about my hairstyle directed at me. How can I turn these down — particularly the latter — while not seeming churlish? A. Confuse the
Q. A friend and I are giving a combined Christmas drinks party for 120 people. It’s being held at her house so I don’t feel I have the same leverage as if we were hiring somewhere. Unfortunately she has a very glamorous son and insists that he and some fellow students will make fantastic waiters
Q. May I pass on a tip to anyone facing large family house parties at Christmas? I always used to find Christmas exhausting as we are joined by approximately 14 children and grandchildren every year for lunch and dinner over five days. Last year, however, my son devised a rota system. He drew up the
Q. I am organising my 30th birthday party weekend at a large country house kindly lent to me by friends of my parents. The house sleeps 25. I’m drawing up a plan for bedroom distribution, and find myself in a predicament because there is a large disparity regarding the luxuriousness of the bedrooms. Some have
Q. A difficult couple of our acquaintance always object to other guests at dinner and can be very rude to them. In consequence, we have fallen into a pattern of dining at each other’s houses in London, just the four of us. They are sticklers for what they see as correct behaviour. Last week, however,
Q. At every drinks party one will be in mid-conversation with another guest and someone will walk over and loiter briefly. If I know the new arrival I will introduce them, and if not I will introduce both of us, and describe what we are discussing so the new person can join in. But I
Q. Previously a long-term and content single man, earlier in the year I began a relationship with a wonderful girl, despite warnings from friends that she had a reputation for suddenly and crushingly breaking the hearts of a string of boyfriends. I reassured myself and my friends that this was different and special. Months later,
Q. My wife and I have been married for 50 years. The marriage is basically sound but she has recently developed a new maddening habit when we entertain. She waits until I am in the middle of an anecdote or story and then starts proffering plates of vegetables or more wine — this when everyone
Q. My fiancé and I spend many great weekends with another couple. I am a vegetarian and quite particular about certain food textures and I cannot stand slimy foods like overcooked mushrooms or undercooked eggs. The husband of our good friends prides himself on the brunches he rustles up on the Sunday of these weekends,
Q. An old friend shares aesthetic sensibilities and tastes in people. Hence we have sustained a highly enjoyable correspondence over some decades. However, having recently had significant professional success, he is no longer fulfilling his side of the bargain. Even 1,000 words from me will now elicit only a perfunctory response. Yet whenever we meet