Len Shackleton

Zero-hours contracts have their place in the labour market

One million people on zero hours contracts, scream the media – quoting figures released today by the Chartered Institute of Personnel and Development. This is at odds with recent ONS figures that put the number on these contracts closer to 200,000.

Zero-hours contracts have been around for many years in the retail and hospitality industries, where demand fluctuates from month to month and even day to day. Their use has spread recently to other sectors including healthcare (with up to 100,000 such contracts, including last year as many as 800 consultants), education and public services. In response to the media storm, the Department for Business, Innovation and Skills is conducting a review.

Why has the use of these contracts grown? It is easy to see them as the result of unscrupulous employers trying to squeeze out extra profits at the expense of workers.

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