Dear Mary…
Q. I own a house in Cornwall which I rent out. This August it was taken by a couple who had a constantly changing retinue of guests each week they were there, and kept the cook and cleaner working around the clock. At the end of their four-week tenure, and having told me they had had a fantastic time, they moved out. Trouble is, they did not leave even a penny in tips for either the cook or the cleaner. Of course tips on top of wages are not obligatory, but they are the norm and the cleaner is a local woman whom I have only just been lucky enough to find and did not wish to disgruntle at this early stage. The cook, who is a friend of mine, told me that she and the cleaner both feel demoralised by the experience.
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