Dear Mary
Q. Mary, please help. How can I stop cold callers shattering the peace of my home life with telephone marketing? Neighbours think it funny to pretend that the ‘homeowner’ is unable to come to the telephone because he or she is drunk, but I do not wish to be rude. What do you suggest?
N.F., Richmond, Yorkshire
A. It is correct not to be rude to these hapless callers, the very nature of whose employment suggests that their self-esteem must already be at an all-time low. Instead take advantage of the Telephone Preference Service whose number is 0845 0700 707. Simply ring this number and a robot will talk you through the simple sequence of steps to enable you to put an end to the nuisance. After a few weeks you will receive no more calls.
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