‘Thanks for calling Tesco bank,’ said the voice, before rather lavishly promising to get me to a member of the team who was going to help me.
This wasn’t quite how it turned out, although I would say, up until the moment I asked to change my address I was a very satisfied customer.
If any of these questions did not suit me, I would be allowed to object, he said, as though reading me my rights
This credit card has a very reasonable interest rate, and a nice big limit. However, it has decided that I do not have the security clearance to change my address because I have never logged into its website.
I haven’t felt the urge to. I pay by direct debit and receive a letter each month which is perfectly adequate. When I sold up in Surrey I paid almost all of it off, leaving a bit behind to give myself a credit rating.
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