Max Pemberton

Why are doctors still hiding behind Zoom screens?

A doctor on a virtual appointment (Getty images) 
issue 12 June 2021

Where have all the GPs gone? Doctors were among the first to be double-jabbed, ahead of teachers in the queue precisely so they could resume seeing patients in the flesh. But while schools have long been back, GPs have retreated behind their laptops never to be seen again (at least not in the flesh). The stethoscope has been replaced by a headset — to the despair of patients with ailments that are hard to diagnose over the phone or via a laptop.

In theory, GPs can claim normal service has resumed. In the pandemic the number of appointments almost halved to just over three million a week — in spite of attempts to keep healthcare running. The consequences of this drop can only be guessed at. The problem with ministers urging us to ‘protect the NHS’ by not using it is that people don’t seek medical care, including cancer diagnoses. And that will kill, as surely as Covid.

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