Rory Sutherland Rory Sutherland

The Wiki Man: Manual labour

I am writing this in the brown-carpeted lounge of Phoenix Sky Harbor, which claims to be America’s friendliest airport — and indeed that may well be so.

issue 07 May 2011

I am writing this in the brown-carpeted lounge of Phoenix Sky Harbor, which claims to be America’s friendliest airport — and indeed that may well be so.

I am writing this in the brown-carpeted lounge of Phoenix Sky Harbor, which claims to be America’s friendliest airport — and indeed that may well be so. Enough to make David Cameron gag with envy are the people of retirement age helpfully wandering about wearing badges which declare them to be unpaid airport volunteers, in which role they offer assistance to bemused travellers. You don’t get that at Heathrow Terminal 2, as far as I can remember.

One of the reasons I like to visit the United States frequently is to gather ammunition against that majority of Europeans for whom it is an article of faith that America’s economic success comes at some intolerable social price.

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