Rory Sutherland Rory Sutherland

The Wiki Man: Losing track

About a month ago at a conference I was shown an analysis of customer satisfaction surveys from a large hotel in the United States.

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Stephen Daisley

Why Scots are less angry than the English

The Scots have long been stereotyped as dour, miserable whingers, and we finally have proof that this is pure slander. Ailsa Henderson, a political scientist at Edinburgh University, has produced a presentation into political anger in the wake of the general election. She finds that the English are three times as angry about politics as

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