Rory Sutherland Rory Sutherland

The Wiki Man | 20 September 2008

Rory Sutherland's fortnightly column on technology and the web

issue 20 September 2008

I recently saw a photograph of a street vendor’s stall in Argentina. The menu reads simply Orange Juice $5. Jugo de Naranja $4.

Here unsuspecting Anglophones are paying a premium of 25 per cent for not knowing Spanish. It’s a practice known to economists as price discrimination — in other words setting a price in proportion to a customer’s propensity (or indeed ability) to pay. There’s a lot of it about — and in the internet age we can expect to see it more and more. How low a price will a website quote you for your new Mini Cooper if it knows you already own a Jaguar? It’s reminiscent of the famous comedy scene where Bill Cosby’s attempts to bargain down the price of a car are ruined when a passing friend greets him as Dr Cosby.

Price discrimination explains why, when you pay £200 for a hotel, your internet access costs an extra £15, while in cheap hotels it’s typically free.

Comments

Join the debate for just $5 for 3 months

Be part of the conversation with other Spectator readers by getting your first three months for $5.

Already a subscriber? Log in