Mary Wakefield Mary Wakefield

The real reason GPs are grumpy: the robots are coming for them

<i>Google is already undermining medical authority. What will things be like when IBM's Watson is up and diagnosing?</i>

issue 17 January 2015

There’s something wrong with the relationship between patients and their GPs. I’ve spent much of this winter in my local surgery, what with one thing and another, sitting among the stoic and snivelling, drifting between different doctors. They’re pleasant, if perfunctory, but with each visit I became more sure that something fundamental is awry.

The docs seem ill at ease, as if their collective nose is out of joint, and I don’t think it’s overstretching or underfunding that’s the problem. My unprofessional diagnosis is that there’s a change under way in the balance of power between patients and medics; the status of GP as unimpeachable oracle is under threat, he feels the first tremors of what may be a seismic shift, and he doesn’t like it.

For more than half a century, since Christianity first faded from public life, GPs have been our secular high priests. They’re the guardians of birth and death, the purveyors of pills, and we’ve hung on their every word.

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