Rory Sutherland Rory Sutherland

The presentation of choice

Decision-making could be so much easier if information was presented differently

issue 18 July 2015

The appallingly bad photograph below was taken on my mobile phone about 15 years ago. It shows the menu layout from the Lisbon restaurant Chapito. I have never seen any other restaurant adopt such an ingenious format. You are given five set menus to choose from (white, yellow, orange, red and green) with a suggested wine for each. But you are perfectly free to substitute any dish from any other menu, or omit a course if you want. It is a brilliant example of what is sometimes called ‘choice architecture’.

61_menu

This format makes it easier to choose what to eat. But it also helps you make a better choice. You have the same freedom as if you were to select from a conventional menu of five starters, main courses and puddings, but the format also contains an additional layer of information: it communicates what dishes (and wines) the chef believes complement each other best.

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