Rory Sutherland Rory Sutherland

The cultural hodgepodge that is Europe

It is more of a cultural hodgepodge than any other continent

issue 18 June 2016

If Geert Hofstede’s name is familiar to you, it might be from pop-science articles explaining a spate of Korean airliner crashes in the 1990s. A widely held theory placed some of the blame on the hierarchical nature of Korean culture; this made the junior pilot reluctant to mention any mistakes made by his superior. If he noticed the captain heading for a hillside, he might summon up the courage to mutter, ‘Perhaps, honoured sir, you might like to pay particular attention to the interesting terrain.’ This contrasts with low ‘power distance’ cultures: New Zealand, say, or Ireland. On Aer Lingus, a stewardess could jab the pilot in the ribs and say, ‘Watch you don’t fecking crash, you gobshite!’

Hofstede originally scored different cultures on four different dimensions. These were later expanded to six: Power distance, as mentioned above, was one. The others were individualism (versus collectivism), masculinity (not quite what it sounds), uncertainty avoidance, long-term orientation and indulgence (again not quite what it sounds). You have to be wary of overinterpreting these things. Such findings can be confounded by linguistic differences and, as Hofstede himself points out, there are substantial individual differences within each country.

Nevertheless my faith in Hofstede grew when he solved a puzzle which had baffled me: why the Germans and Austrians, whom I would assume to be the most sensible drivers in the world, are such impatient tailgaters. This style of driving, it seems, correlates with those countries’ higher level of uncertainty avoidance. Countries low on that scale — in Europe that means the Brits, the Irish and the Scandies — have a driving style more ambiguously accommodating of other drivers, a pattern reflected in their very low accident statistics. Countries with lower uncertainty avoidance are also inclined to have more easygoing police and a low level of bureaucratic rigidity, which is why we’d rather be arrested in Copenhagen or Dublin than in Vienna.

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