Real life | 4 May 2017

A gentleman on Twitter ‘writes’ to say I’m boring him with my house move. ‘Snooze-fest’, says this chap, and he posts a little yellow unhappy face or ‘emoticon’, which passes for articulate on Twitter.

I’ve never heard of this fellow, although it is likely he is some kind of pundit with followers in the blogosphere who rely on him to tell them what is boring and what is not.

I suspect I’m not alone in not knowing who he is, and that no one, including his own mother, has heard of him and that this being Twitter it is entirely likely he has not even heard of himself.

However, I am consumer orientated. I take customer satisfaction extremely seriously and the last thing I want to do is dismiss one complaint just because it’s from an embittered failed author sitting in his underpants in his back bedroom (for example).

I want to address it and make recompense.