BT have just put the phone down on me for asking them to stop sending me junk mail, which is a bit much really. I rang the customer services number to ask if they would please unsubscribe me from all the emails they’ve been sending since I became a wifi customer of theirs. ‘You’re driving me mad with these emails,’ I explained, and truly I was at the end of my tether.
Every day, the same message arrives in my inbox, warning me I have only days left to take advantage of a special offer on BT Sport. I wouldn’t mind but one of the things I spent countless precious hours of my existence explaining to BT when I took out wifi was that on no account did I want BT Sport.
I’ve tried to unsubscribe from the emails but all that happens when I select the unsubscribe option is that I am redirected to a page bearing a short paragraph that, if it is a way to unsubscribe, is surely the most impenetrable way that proposition has ever been worded.
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