Melissa Kite Melissa Kite

Real life | 11 August 2012

issue 11 August 2012

The phantom car accident injury claim is progressing. Aviva has just rung me with big news. About time. It is now eight months since I sparked the insurance claim from hell by pranging into the back of the car in front whilst in a traffic queue moving at 3mph.

Despite the fact that neither car has so much as a scratch on a bumper, my no-claims bonus has been suspended since then, my premium has more than trebled and I’ve had to ditch the new Volvo and buy a car with an engine the size of a hairdryer. I’ve given a three-hour statement to investigators; I’ve been the subject of a police inquiry because I was accused of leaving the scene of the accident. In fact, I not only exchanged details on the roadside but then insisted on visiting the nearest police station — kind of the opposite of fleeing the scene of an accident, but there we are.

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