Rory Sutherland Rory Sutherland

Raising the threshold crappiness

To operate successfully as a coffee shop, say, you have to be at least as good as a chain or else you fail

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John Sturgis

Glastonbury and the problems of youth

From Spectator Life
On Sunday, I was in deepest Wales, listening to birdsong, braying donkeys and a demented cockerel, but instead of getting away from it all I was staring at three different laptops all clicked to the same link: the Glastonbury ticket sale countdown clock. This was the fifth year in which my daughter has sought tickets

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