After refusing to issue my HRT without a blood pressure test, the GP surgery rang to offer me an appointment.
‘I can come any time,’ I said, trying to be accommodating. Having complained about this particular practice before, I felt guilty. They have been very good at issuing me with repeat prescriptions through their online service during lockdown.
When a polite, cheerful receptionist said I could not have my HRT without an appointment this time, because my annual blood pressure test was due, I saw that as a good thing, a sign they were doing their job properly.
I made a mental note to write about how nice and efficient they were being in this case. Then the receptionist said: ‘I can offer you a telephone appointment next Wednesday.’
‘Telephone appointment?’ I said. ‘But I thought you said I needed my blood pressure testing.’
‘Yes, you do,’ she said, ‘but the nurse who does the blood pressure testing is now working from home.
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