I have now observed a Covid-19 vaccination hub from both sides. As a patient waiting outside in a three-hour queue, much of it in the rain, I wondered why everything was moving so slowly. As a volunteer doctor working on the inside, I saw numerous good-hearted colleagues trying their hardest, bursting a gut to make the system work. Why the difference?
I have concluded that the NHS approach to patient safety is a very significant contributor to vaccination delays. There has been national publicity around the mandatory training for potential volunteers before they can start work, which has included ‘diversity’ and ‘counter-extremism’ training. A friend who is a recently retired senior nurse was also told she’d need to do basic training in how to administer an intramuscular injection, something she’d been doing most of her life without incident. She snorted with derision and refused.
But it’s not just silly training rules before people start work.
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