Mike Fotis

New complaints data is a missed opportunity and will not help consumers

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Charlie Walsham

Will the BBC learn from Donald Trump’s victory?

The grandly titled CEO of BBC News and Current Affairs, Deborah Turness, described Donald Trump’s re-election as ‘a dramatic night that changed everything’. She made that claim in an internal email to staff, lauding the Corporation’s ‘unmissable’ US election results coverage.  Her email though raises an interesting question: if Trump’s victory has changed everything, will

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