Last week, my 13-year-old daughter Sasha and her friend Tess were taken by her god-father, Sean, to see Catfish and the Bottlemen at the Wembley Arena. I bought the tickets myself on Viagogo, one of the biggest secondary ticketing websites, and had no reason to think they wouldn’t be valid. As a QPR season-ticket holder, I’ve used Viagogo in the past to resell tickets to home games and it’s worked fine.
Not on this occasion. I knew some-thing was wrong when I received a message from Sean asking me to email him a picture of my driving licence. The concert organisers were refusing to admit anyone who’d bought their ticket via a reseller, so if you couldn’t prove you were the person named on the ticket you couldn’t get in. The name on their tickets was ‘Shael Pilcher’ so a picture of my driving licence wasn’t any use. They were refused entry along with hundreds of others.
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