The anger management counsellor stormed through the door and shouted at me to turn the heating up. Hello to you too, I thought, but I was polite because I realise we are going to get difficult customers doing B&B in West Cork, where tourists come from all over the world.
At first, however, I didn’t know that this woman storming round my house was a psychotherapist. I just thought she was spectacularly rude. She was wearing a woolly hat and big coat, even though it was a typically mild West Cork autumn day, about 17°C.
She got right in my face as she declared the house too cold at 11 a.m., having demanded at the last minute to check in four hours early. ‘What’s your heating system?’ she barked, eyeing the brand new radiators in the hallway.
‘Er, actually it’s Swiss, with very efficient insulated piping…’ but she yelled: ‘OIL?’ And she pronounced it in a way that made clear she was appalled on an environmental level.
She had long brown hair, and was in her forties, or possibly her thirties; it was impossible to tell with the woolly hat.

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