I’ve been trying to be a good Samaritan for some time now and failing. But this week I discovered that even well-trained, experienced good Samaritans — who work for the Samaritans — can fail too. Reports have surfaced revealing the ‘abuse’ of vulnerable callers by a small number of the charity’s phone volunteers.
It’s a sad state of affairs when even the Samaritans are subject to scandal. They do excellent work and have always been the Eton of Britain’s volunteer sector. Two years ago, I tried to get in and failed, which was a bit of a shock. I’d assumed that my listening skills would make me the ideal volunteer. I was, however, politely informed that their waiting list was so long I’d have to wait before I could get on their waiting list. I’m still waiting.
All in all, being a good Samaritan in modern Britain is not as easy as you’d think.

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