Right now, in some tasteful open plan office in California, Mark Zuckerberg’s ‘team’ is hard at work. Or at least they should be, because they have a lot to do. When he wasn’t trying to explain the 101 basics of how the internet actually works, Zuck was telling senators that his team would look into the details, and would be in touch.
The reason he was there at all, subjecting himself to five gruelling hours of intensive and sometimes wildly misdirected questioning, was to reassure three groups of people: Facebook users, who need to know Zuck cares about privacy. Investors, who need to know the company is dealing with the crisis. And finally the politicians themselves, who are wondering if more rules and laws are needed to tame the giant.
The tone of his response to the Senate Committee was contrition.
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