A net gain
Sir: Jamie Bartlett tries to balance plus and minus, and ends with zero (‘Little Brothers are watching you’, 7 December). But I wonder: why lead with the negative? Yes, data can be misused, marketers and government can misbehave (no — they will). But what are we to do? Block progress? Why don’t we write the rules instead? A billion-plus people are sharing their observations, questions, answers and lives online because they — we — find benefit in connecting with each other: offering services, gathering information and knowledge, and finding efficiencies. I engage in willing transactions with Google (though not the NSA) to deliver greater relevance with less noise. I celebrate the redistribution of power and challenge to institutions. Let’s consider the net not merely as a threat to privacy but also as a boon to public-ness.
Jeff Jarvis
Author of What would Google do? New York, USA
Sir: I enjoyed Mr Bartlett’s frightening piece about the internet, but may I share one of its upsides? Those of us spending Christmas with relatives can now shop online and have our presents sent straight there.

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