Harry Mount

In our narcissistic age, nothing beats good manners

issue 29 May 2021

Last week, a 20-year-old student came into my office, looking for work experience this summer. He was so polite — in a shy, understated, non-oily way — that I was very keen to help him.

It was like meeting a time-traveller from the 1950s: no showing-off, just a gentle display of intelligence teased out from behind his veil of self-effacement. He even washed up his cup after I’d told him he didn’t need to.

I must introduce a Teacup Test for future interviewees, to see what they do with the cup at the end of the interview. It’s inspired by the Escalator Test, invented by a colleague at the Evening Standard a few years ago. He would watch interviewees leave our office by the down escalator in Northcliffe House, Kensington. If they stood still on it, he knew they’d be lazy and unemployable. If they walked down it, he’d give them another interview.

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