I truly loved you, BT Broadband. I should never have reached for Sky

Don’t do it. Do not, whatever you do, even think about doing it. I was happy not doing it. And then I weakened and did it. And now I am living to bitterly regret it. I speak of switching my broadband provider, of course.

Like any ‘switch’, it promised to be many things — cheaper, faster, shinier — and turned out to be a living nightmare. What made it worse was that my BT service was very good. It was expensive, but it worked. I remember the fateful day I decided to ditch it. I knew deep down it was the wrong thing to do. I loved you, BT broadband. You weren’t superfast fibre-optic. But I loved you all the same.

Then I had a rush of blood to the head and decided to ring Sky to ask whether I could get a cheaper TV package. I could, and not only that, if I switched my broadband, I would also get a fantastic deal.