Rory Sutherland Rory Sutherland

How to make Ukip supporters love green policies

We judge ideas more on who they annoy than on what they do

Photo by Justin Sullivan/Getty Images 
issue 14 March 2015

Few people know this, but hidden within the FedEx logo, between the E and the x, there is a small white arrow, pointing to the right. I feel slightly guilty sharing this with you, since from now until your death you will find it impossible not to notice this device. It is something which once glimpsed cannot be unseen.

Perception can be irreversible: when you first see that famous blue/black or white/gold dress it may be fairly arbitrary whether you see it one way or the other, but you cannot unlearn your first impression. The brain resolves the ambiguity by making a snap assumption about the light in which it was photographed; yet once your brain has made this unconscious ‘hunch’, you cannot reverse the judgment. Once you go blue/black you never go back.

An ‘ambiguity of inference’, where something can be perceived entirely differently when viewed in a slightly different context, is a hallmark of many optical illusions.

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