UK banks should do more to protect customers tricked into transferring money to fraudsters, according to a consumer body that has lodged a ‘supercomplaint‘ with financial regulators.
The move by Which? means banks could now face a formal investigation into whether they can continue refusing to reimburse victims.
The Guardian reports that the organisation submitted its first supercomplaint this year in the same week that official data revealed that fraud in the UK payments industry had soared by 53 per cent as criminals develop increasingly sophisticated tactics to steal bank customers’ cash.
Renting
New research released today has revealed that in the last year alone over a million – or one in eight – private renters across England have suffered at the hands of a landlord who has broken the law.
The survey of more than 3,250 renters by Shelter and YouGov uncovered a range of problems with law-breaking landlords committing offences ranging from unlawful behaviour to serious criminal offences.
Helen Nugent
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