Energy refunds, pensions, house prices and current accounts

Energy firms have been ordered to refund thousands of gas customers affected by a meter reading mistake. But those people who have been undercharged will not have to pay any extra.

The error – caused by companies confusing measurements from older imperial meters with modern metric ones – is believed to have affected several thousand households. ‘We have written to suppliers and asked them to refund affected customers,’ an Ofgem spokesperson told the BBC. The problem emerged after energy firm E.On discovered that it had overcharged 350 of its customers as a result of the mistake. But other companies may also have been affected. They have been ordered to identify any customers who have been overcharged by the end of the week. Pensions

A minority of those aged 55 and over are withdrawing too much from their pension pots, the industry has warned.

However, after the first full year since pension freedoms began, the Association of British Insurers said most people were being sensible.