Q. My girlfriend and I have started using a personal trainer for some joint sessions at our local gym; the sessions are generally very good and we are really enjoying them. The issue is that the trainer spends quite a lot of the time on his mobile phone and it often distracts him from what he is meant to be teaching us. Sometimes we have to ask him what we are doing next while he is scrolling on his device. We are paying a lot and expect a better service, but I find it awkward saying anything to him about his phone habits. Any suggestions?
– Name and address withheld
A. When he starts using his mobile, pull out your own and exclaim jollily: ‘Oh good, we’re having a break are we? What a relief!’ This should embarrass him into desisting.
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