Q. I am always making or receiving phone calls which get cut off. When I ring the person back their line is engaged as they are trying to ring me too. Mary, whose responsibility is it to ring back when a call has been disturbed in this way? Can you use your immense authority to rule, once and for all?
— A.B., London W8
A. The person who initiated the call is duty bound to ring back. It was they who made the overture in the first place and they who presumably have something to say to you. There is no implied hostility in your failure to ring them back. Although you can assume it was convenient for them to make a call just a few moments beforehand, it may well, for every sort of reason, be inconvenient for them to receive one. However, it is your solemn duty to keep your line free for the next few minutes.
Q.
Comments
Join the debate for just $5 for 3 months
Be part of the conversation with other Spectator readers by getting your first three months for $5.
UNLOCK ACCESS Just $5 for 3 monthsAlready a subscriber? Log in