Q. An architect is overseeing some builders at my house. She is a perfectly nice woman but has a maddening habit of lowering and fluttering her eyelids when talking to me. I like to be able to look into someone’s eyes when discussing important details about permanent changes to my house but it seems rude to ask her to stop, even though I know she can, since she does not do it when talking to the bricklayers or carpenters. How should I tackle this?
— M.W., Gatwick
A. This body language suggests the architect finds you maddening and prefers to shield her vision when talking to you. Sidestep the problem by standing next to her, rather than opposite, during discussions. Meanwhile issue a subtle reprimand by constantly asking her to look up at things, e.g. when outside, ‘Is that a skylark/space station above us?’ Inside, draw attention to the ceilings. In this way you will gain the small satisfaction of at least briefly halting the fluttering.
Q.
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