Q. I did a one-year cookery course in London a couple of years ago and then set myself up in business. Someone I know, who did the course prior to me and is an established dinner-party caterer, has been passing on to me work she can’t do (if she already has a booking on that night, for example). A couple of these people have told me they prefer my style of cooking and won’t be using her again. This puts me in an awkward position and I don’t know how to explain that I am getting repeat business from her introductions.
– S.R., Wantage
A. Business is business and it could drive more salt into any perceived (by you) wound if you don’t acknowledge these switchover clients. Write a breezy email saying: ‘Thank you so much for the introductions to X and Y.
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