Q. A friend of mine put five Coldplay tickets up for sale on Facebook. They were £80 each and I assumed they must be very good seats. I sent her the money. When they arrived I was surprised to see that they had originally been only £45 each. I made a wry comment to this effect but she expressed no guilt; she just said, ‘I rather hoped a close friend would not buy them — it is a bit of a side business for me.’ Mary, what is your view about this behaviour?
— L.O., London W14
A. It was no surprise that your friend should wish to profiteer: her mistake was not to be straightforward. The correct protocol would have been to warn that she was making a mark-up, rather than letting people assume that the tickets were being passed among friends at cost.
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