Q. An acquaintance, whom I admire but don’t know well, sent me a ‘begging’ letter to donate to a charity close to her heart. It’s the kind of charity I like (it does good, is small and slightly obscure) and so I set up a direct debit to send it a modest amount each month. In her letter she suggested a donation be either sent to her or straight to the charity but that I should let her know so that she could thank me. Annoyingly, I was typically disorganised and I didn’t email her back straight away to say I had done it. It’s now been a couple of months. It feels odd to email her for thanks but I also don’t want her to think I’ve ignored her letter.
— D.M., Shropshire
A. Email her now. Copy in the charity’s administrators. Keep the tone semi-formal and pompous as you announce that, as a result of her flagging up the charity, you have instigated a modest monthly direct debit.

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