Q. My oldest school-friend, who moved to Paris, has recently been staying with me in London while visiting her sick mother. This was on my invitation. However I have noticed that she has been ringing her own family in Paris quite freely from our telephone and spending sometimes up to 40 minutes changing and rebooking her flights on a premium rate number. We do not like to be stingy but due to the credit crunch, which has not affected her, it came as a blow when we noticed that our telephone bill has escalated considerably. As it looks like she is going to be here sporadically for the next few months I would like to know how we can gently ask her to either contribute to the bill or stop making these premium rate calls.
Name and address withheld
A.
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