Dear Mary | 10 September 2015

Q. I regularly travel on the Ashford-St Pancras train and usually put my case on the seat next to me so that passengers can pass along the aisle, after which I put it down by my feet. Last week a woman pointed at it and said loudly, ‘Does that deserve a seat of its own?’ Irritated that my travel etiquette had been called into question, I sought out the woman and tried to explain. She was rude and dismissive, said ‘Have you made your point?’ and told me to go away. I did so, because her two young children and someone I took to be her mother were seated with her and, from their body language, had seen it all before. I fear she is a serial bossy-boots. I am a retired woman of a certain age, far from robust, and feel I was bullied. Mary, what could I have said to make her think twice before hectoring someone else?
— L.T.,