I have some native sympathy with the lackeys struggling to handle the Inland Revenue’s computers which, like a berserk one-arm bandit, have just spewed out an excess £1.9 billion in tax credits. I am not sure I am the best-qualified person to expound on the inadequacy of government IT systems. My own computer bears the large indelible bootprint of the Clark school of systems technology. It was imprinted a fortnight ago when the machine crashed, erasing two years’ worth of work, or at least sending it somewhere deep into the bowels of the hard drive where it could only be recovered by the kind of forensic nerds who do kiddie-porn investigations. It is fair to say that if I were put in charge of some government computer system, it would have found some way of transferring the nation’s currency reserves to Botswana before I finally took to the thing with an axe.
Ross Clark
Crash course
The government is obsessed with creating databases, says Ross Clark, but its failure to use IT effectively will cost us billions
issue 02 July 2005
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